Bio-One of San Jose decontamination and biohazard cleaning services

The 988 Lifeline: Where to Turn if You Are in Crisis

One of the most difficult parts about realizing you may be suicidal is feeling like you can’t talk to anyone about it. 

Whether out of shame, or fear of how a loved one will react to finding out, reaching out to someone you know for help can be incredibly paralyzing. This sense of isolation can be dangerous, especially in moments of crisis. 

In these discouraging and frightening moments, the 988 Suicide & Crisis Lifeline is there. 

What is the 988 Lifeline? 

The 988 Suicide & Crisis Lifeline is a free resource anyone experiencing a crisis can contact for help. 

988 Lifeline

The Lifeline connects people with skilled crisis counselors who listen and provide immediate support to guide you through the worst of your distress. They can also refer you to resources to help you keep yourself safe in the long term. 

The Lifeline is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) as part of its ongoing mission to reduce suicide rates nationwide. 

They work with many local and government suicide prevention organizations to extend their reach everywhere in the United States.

Contacting the Lifeline is as simple as calling or texting 988. 

When Should I Reach Out?

The 988 Lifeline is for anyone who is thinking about suicide, concerned for a friend or loved one, or just in need of emotional support. This means you can call, text, or chat even if you are struggling but not yet in crisis. 

Reaching out

People call the Lifeline for any number of reasons:

  • Suicidal thoughts
  • Panic attacks
  • Struggling with substance abuse
  • Gender or sexual identity issues
  • Recovering from abuse
  • Loneliness

These are just a few concerns that may prompt someone to call, but they should illustrate that you don’t need to wait until you’re in severe distress to call. 

988 is a crisis service, but not an emergency service. This means if you are in emotional distress but aren’t yet in danger, it is the right time to call. 988 counselors are well-trained in methods to help you steer out of an emotional spiral and ground yourself. 

If you or the person you are helping is in immediate danger of harming themselves, call 911 right away. 

What Should I Expect When I Contact 988?

There are a few different ways you can contact the 988 Lifeline depending on your needs. You can call or send a text to 988, or you can chat with a counselor online at 988lifeline.org. Help is available in English or Spanish, and there are additional options for ASL speakers. 

Talk to a crisis counselor

Depending on how you choose to contact the Lifeline, here is what you can expect from the process: 

If you call… 

You will be greeted by an automated message and a phone tree. If you are a veteran, you can press 1 to be directed to the Veteran Crisis Line. For help in Spanish, you can press 2. Otherwise, you can remain on the line and you will be placed on a brief hold while you are connected to a counselor. 

If you text… 

After you send a text to 988 requesting help, you will receive a short survey to let the counselor know a little about your situation. After you respond, the text line will connect you to your counselor who will instruct you further. 

If you chat… 

Similar to the text line, you will receive a short survey asking about your situation so your counselor knows how to help. There will be a short wait time while you are connected, and then your counselor will instruct you further. 

They Will Listen and Help

Regardless of how you reach out, once you are connected to a counselor, they will listen to your problems and ask you questions to figure out the best way to help you. If needed, they may offer you steps to help you interrupt a panic attack or work your way out of a thought spiral. 

They will listen and help

Counselors may also walk you through some steps to keep yourself safe until the crisis has passed. Once they have seen to your immediate needs, they may direct you to resources online or in your community to help you find ongoing care for your mental health concerns. 

The 988 Lifeline is always free and always confidential, so you never need to worry about reaching out. 

Making a Difference

Suicide is on the rise and is one of the leading causes of death in our country, but it can be prevented. The 988 Lifeline is making huge strides in prevention efforts by providing people a place to turn when they feel hopeless. 

Having somebody to talk to can make all the difference

Studies have shown that almost 98% of people who contact the 988 Lifeline are able to work through their crisis without needing emergency services. Having somebody to talk to can make all the difference. 

Whether it’s yourself or a loved one, a suicidal crisis can be a scary thing to navigate. That’s why we at Bio-One hope this guide will help you know how to intervene to keep yourself or the people you love safe. 

Part of our mission is to provide community resources. That’s why we dedicate so much of our time to projects like this. We want to create a future where we never have to answer another suicide call again. 

Whether or not you’ve actually done it, spring cleaning is backed up by centuries of tradition. Many cultures bring a spring cleaning period into their yearly rhythms. For all cultures, the kickoff for spring cleaning is marked by longer days and more sun. 

As sunlight hours increase, our bodies produce less melatonin, helping us feel more awake after months of cozy winter slowness. We also have more daylight to accomplish tasks we’ve been putting off. 

Even if spring cleaning isn’t part of your personal yearly traditions, you can start now. 

With so many blogs, books, and shows promoting organization, resources with ideas are everywhere. Keep reading to learn about our favorite spring cleaning strategies. 

Basic First Steps

Figure out what needs the most help 

Write down your plan

The most important step is knowing where to start. Take a walk around your house and decide what needs attention first. 

If you’re a list-maker, you can write down your plan of attack. (Or you can just follow the messy vibes.) Knowing your focus makes it easier to jump in and get the work done. 

You can also make a list of which days you want to accomplish certain tasks. Choosing just one room, drawer, or cupboard that you want to clean each day can make the entire process less overwhelming. The important thing is that you are moving forward!

Gather needed supplies

It’s hard to clean when you don’t have what you need. 

Gather needed supplies

Make sure any cleaning tools or chemicals you need are in an easy-to-find place. It can be helpful to have a caddy or bucket that you can bring from room to room. 

Make sure you have what you need, but don’t go overboard. It’s easy to turn a need for supplies into a shopping trip or a reason to procrastinate. 

Don’t fall into that trap! 

If you don’t have what you need to deep clean today, you don’t have to wait to get started. You can still put items away or, better yet, find items to get rid of.

Set a timer 

Most of us don’t have the time or the desire to go on a cleaning rampage. We have limited time and many responsibilities. (But if you’re a person who works well by focusing and cleaning all day, more power to you!)

For the rest of us, setting a timer can be an effective way to get your spring cleaning done, a little bit at a time. Choose an area to clean and a set amount of time (we suggest starting with just 15-20 minutes). Get your timer going and then work hard until it goes off. 

Go back to the same area each day with your same timer strategy until it’s clean. Only then is it time to move on to the next part of your home. 

Bit by bit, the mess will disappear. 

Reward yourself 

Having a clean home is its own reward, but building some kind of treat into the process always helps. Here are some ways to treat yourself: 

Reward yourself
  • Make the actual cleaning process more enjoyable by creating a cleaning playlist or listening to an audiobook. 
  • Enjoy a favorite activity once you’ve done your cleaning for the day—watching a show, going for a walk, playing a game, or going out to eat with a friend are all great motivators. 
  • Keep a favorite treat on hand. Once you’ve finished your cleaning, you get that piece of chocolate (or cup of coffee, or cookie, or large soda—whatever motivates you!). 

Just be cautious about buying yourself something as a cleaning reward. 

Often, having too much stuff is the reason our homes get out of hand in the first place. Try to find some other way to pat yourself on the back.

Take It Up a Notch

Gamify your spring cleaning

Scientific research shows that making our dreaded tasks into games can help us be more productive and motivated. There are many apps available that reward users for their accomplishments by letting them progress in a game or giving them a virtual gold star. 

You don’t need an app to gamify your spring cleaning, however. There are dozens of analog ways to make cleaning into a fun challenge. Here are a few of our favorites.

Create Your Own Cleaning Playoffs

Brackets are everywhere in the spring, and you can use them to motivate yourself even after the March Madness finals. Download a bracket and fill it out. There are a number of ways you could apply this to spring cleaning:

  • Find 16 (or 8) spaces in your home. Time yourself to see which ones you can clean the fastest. Whichever space winds up winning earns a little reward, like a new candle or picture frame. 
  • If you live with someone (or multiple someones—this is a great challenge to do with kids), divvy up the spaces that need to be cleaned. Whoever completes their tasks first or fastest wins. 

The ultimate challenge winner gets to decide where everyone goes out for dinner or a treat. 

The 4-Box Technique

Sometimes, we have so much stuff it’s hard to know where to put it or keep our spaces clean. With the 4-Box Technique, you’ll take four boxes into a room and label them: 

  1. Keep
  2. Donate
  3. Store
  4. Trash 

Go through the space and categorize all the items that don’t belong in that space (the ones that do belong can be put away immediately). 

The trick here is to make sure you deal with your four boxes right away. Don’t let boxes pile up in your home. 

Put the stuff you’re keeping in the right place:

  • Donations in your car
  • Things you’re storing in the garage or attic
  • The trash in the trash

The 21-Item Toss

For days when you’re overwhelmed or short on time, the 21-Item Toss is the perfect way to get a little bit of decluttering done in as little as 5 minutes. 

Grab a garbage bag—or one of the plastic grocery bags so many of us stow under the sink. Walk through your home and find 21 things to throw away. You can gamify it by timing yourself. 

Don’t think too hard—if you don’t use it or need it, out it goes!

Need more help?

If you feel like you can’t deal with your home situation on your own, Bio-One has your back. Our discreet team of compassionate, expert cleaners can help you with your home situation—no mess is too big. 

Call us today for a consultation. 

Denver, CO – Bio-One Inc. ranked #381 in Entrepreneur magazine’s 43rd annual Franchise 500®. This is the sixth year in a row that Bio-One has been included in the ranking.

A total of 1,177 companies met the requirements, and each franchise was given a cumulative score based on an analysis of more than 150 data points. The 500 franchises with the highest cumulative scores become the Franchise 500® in ranking order. 

“We’re grateful to be recognized by Entrepreneur for the sixth year in a row,” said Brian Brinegar, President of Bio-One Inc. “The ranking is a direct reflection of our growth, strength of our franchisees, and our ability to consistently deliver care and compassion to our clients.”

Succeeding 12 years of franchising, Bio-One has over 115 offices in more than 40 states with services that include crime and trauma scene cleaning, hoarding remediation, odor removal, sewage backups, and more. In 2021, Bio-One also ranked #1 in Entrepreneur’s Best of the Best for Crime-Scene Cleaning

Brian Brinegar Bio-One Quote Entrepreneur Franchise 500

About Bio-One Inc. 

Bio-One provides high quality decontamination and biohazard cleanup services while treating clients with the privacy and compassion that difficult moments demand. Bio-One services include suicide cleanup, homicide cleanup, hoarding remediation, junk removal, deceased animal recovery, feces removal, and more. Bio-One was first created in 2006 and began franchising in 2010. In 2021, Bio-One joined the Five Star Franchising portfolio. Five Star Franchising is a highly innovative conglomerate of franchisor brands with a mission to ensure its brands are top performers in technology, marketing, branding, and people. For more information about Bio-One, visit us at bioonetowson.com.


First Responder Relay Presented by Bio-One, Inc.

We are delighted to announce our sponsorship of the First Responder Relay in Las Vegas on October 16th. The First Responders Relay is a 9 person 48-mile running relay with stages ranging from 4.0 miles to 7.7 miles. The relay is competition comprised of first responder personnel from throughout the United States and the World, and is hosted by the California Police Athletic Federation (CPAF).

There is still time to register, but don't delay! Registration closes September 18.  Visit www.CPAF.org to join us in Las Vegas!


September 11 Anniversary Bio-One Remembers

Twenty years have passed, and yet the the surprise, anguish, horror, and disbelief of Tuesday, September 11, 2001 is forever imprinted in our minds and hearts. We united as a country and held each other close. As call centers were overwhelmed and cell services were drowning in volume, we desperately reserved hope for loved ones, team members, neighbors, and those we've never met. We lit candles, wrote songs and poems, and stood under an eerily engine-free sky.

First responders ran toward danger, many giving all. Twenty years later, their children have continued the tradition of service and sacrifice. [Two decades later, more children of 9/11 victims are joining the FDNY than ever before. - New York Daily News] 

Memorials and museums have risen with artifacts and stories of heroism. Most recently, the National Law Enforcement Museum re-opened with their Post - 9/11 Exhibit, showcasing 20+ artifacts that include airplane fragments from Flight 93, a steel beam from the World Trade Center, a limestone block from the damaged section of the Pentagon and part of the damaged food cart from Flight 93 when passenger Todd Beamer famously said, “Are you ready? OK. Let's roll.” 

Above all, we promised to #NeverForget. 

To honor the 20th Anniversary of 9/11, we asked Bio-One owners across the country to reflect on that fateful day. Below are their stories. 

National Law Enforcement Museum Post 9/11 Exhibit
Photo taken at the National Law Enforcement Museum Post-9/11 Exhibit.

I am a retired FDNY fireman. I was assigned to Squad 41 in the South Bronx. We lost everyone, all six, working that insane day. Me and the rest of the crew were down at the WTC site by 12:30 on 9/11. I worked down at the site for over 56 hours before we broke up into sections and teams. Long story short I was basically working at the WTC site for the next nine months. It seems like yesterday and way to many stories and close calls and everything to say in a post.

Owen McGovern, Bio-One owner in Eugene, Oregon

On September 11, 2001 I was in Tampa Florida at a training for work. Was in a conference room with glass walls and there was a tv on outside the room that I can see and saw the broadcast of the 2nd plane hitting. Also took us 4 days to get back to Connecticut because all flights were cancelled.

This year we are sponsoring the Southern Arizona Law Enforcement Foundation golf tournament on Sept 11 2021. 

David Scott, Bio-One owner in Tuscon, Arizona

I was in Lakewood, Ca just getting up and getting ready to go to school. My aunt worked in tower 2 so we were all franticly trying to call her. By the grace of God, she was not at work. She was at an OB appointment when it happened.

This year, we will be participating in a stair climb which is the number of stairs in the twin towers as well as participate in a golf tournament to raise money and awareness.

Rebecca Wallace, Bio-One owner in Flagstaff, Arizona 

I was in between classes in high school in NY, laughing with friends and not a care in the world. Little did I know the ever lasting effects this tragic event would’ve had on my life. Teachers turned on the news in class. Just as the second plane was hitting. Juan and I were in school (yes we went to HS together lol). And I knew then he was in it and would sacrifice to fight back for our country. Even 20 years later, feels like yesterday. He joined the Marine Corps. We lost many friends, even still having to say goodbye to this day. All from the events of that one very sad day.

It’s a very somber day for me. No events. Just spending time with my kids and Juan. There is the 2021 Tunnel to Towers 5K Run & Walk in New York City Sunday, September 26, 2021, that I would love to do participate in. But, to be honest, going into the city scares me.

Very emotional day for all Americans. Hits my NY heart extra hard.

Nicole Morales, Bio-One owner in the Tri-State area (New York, New Jersey, and Pennsylvania) 

I was at home in Denver with our 2 young sons, while Gregg Chiasson was in Manhattan on business. He had a flight later that day, which of course did not happen. We were unable to connect with each other for hours that day. This was frightening to me. Gregg's experience was live there in Manhattan. I'm so thankful that he was safe and made it home eventually.

Cheryl Chaisson, Bio-One owner in Denver, Colorado

I was on my way to Tulare Western HS driving in my 1987 Dodge Ram50 truck to work. I remember hearing about it on the radio and I was in disbelief. Needless to say, I had to get ready to teach 160 HS students math and chemistry throughout the day. I don’t know if I made the right choice, but I decided to treat it like a regular day and went about teaching. As a young 29 year old, the gravity of the situation didn’t hit me like most. Other than saying a few prayers throughout the day, I spent the day teaching the best I could and gave student an opportunity to ask questions if it came up.

Armand Amoranto, Bio-One owner in Oceanside, California

I was in Moscow Russia attending my first year of college. First time away from home. We had a math lecture and all of a sudden they turn on TV and we all stared in disbelief. We don’t know what is going on, we all thought it’s the beginning of world war 3. There were about 300 people in a room and we all stood up. Scary time. They sent us all home because no one including professors can concentrate but being scared on what’s next.

Viktoriya Gonzales, Bio-One owner in Milwaukee, Wisconsin

Bio-One Patriot Day September 11

Having been closed due to the pandemic, the National Law Enforcement Museum and Memorial (NLEMM) re-opened with the new Post-9/11 Exhibit: The Evolution of American Law Enforcement. On August 26, Bio-One was invited to a private opening reception to get a first-look and remember the brave men and women who ran toward danger 20 years ago. 

As described on the NLEMM websitethe Post-9/11 exhibit marks the 20th anniversary of 9/11 and honors the officers who rose to the challenge that day. This will be the first exhibition to focus on the significant changes to U.S. law enforcement that occurred in the aftermath of the 9/11 attacks.

One of the most impactful displays in the exhibit is a wall of photos depicting all the members of law enforcement who died as a result of 9/11. As described by Police1.com, 72 officers killed on September 11, as well as 236 officers who died of illnesses contracted while working in the hazardous conditions at the WTC.

There are 20+ artifacts on display that include airplane fragments from Flight 93, a steel beam from the World Trade Center, a limestone block from the damaged section of the Pentagon and part of the damaged food cart from Flight 93 when passenger Todd Beamer famously said, “Are you ready? OK. Let's roll.” (Police1.com

Bio-One is a proud 2021 corporate partner of the museum. To learn more about the exhibit and how you can help preserve the history of law enforcement, visit NLEOMF.org.

Bio-One Weekly Wrap-Up Summary of Biohazard Work

Bio-One answers the call to help our community and remediate a variety of scenes. From hoarding, crime scene cleaning, or simply giving back, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do.

Here is this week's Weekly Wrap-Up.

INC. 5000

Inc. Magazine revealed that Bio-One, Inc. is No. 2,476 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000. 

“We’re honored to be recognized in the Inc. 5000,” said Brian Brinegar, president of Bio-One Inc. “The ranking is a direct reflection of our business model, and Bio-One’s unique ability to consistently deliver essential services with care and compassion.”

Read more in our recent blog post announcing this exciting news. 

ORANGE COUNTY BLOOD DRIVE

In partnership with the Red Cross, over 25 blood donors signed up to give blood in Orange County at the Bio-One and TIP blood drive. 

According to the Red Cross, just one donation can save up to three lives! That's up to 75 lives saved from this selfless event. Truly an example of Help First. 

Cory Flores, Bio-One Owner, donating blood in Orange County

POST-9/11 EXHIBIT KICK-OFF EVENT

As a sponsor of the National Law Enforcement Museum and Memorial, we were thrilled to learn more about the Post-9/11 exhibit through a virtual kick-off event. 

Speakers pulled back the curtain on the behind-the-scenes conversations that go into crafting an exhibit about the 20th anniversary of the 9/11 attacks and life since.  To view the conversation, click the video below or visit the Bio-One Facebook page.

Stay tuned for more exiting updates as the opening gets closer!

Bio-One, Inc. Ranks No. 2476 on the 2021 Inc. 5000

Inc. Magazine Reveals Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Denver, August 17, 2021 – Inc. magazine today revealed that Bio-One, Inc. is No. 2,476 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

“We’re honored to be recognized in the Inc. 5000,” said Brian Brinegar, president of Bio-One Inc. “The ranking is a direct reflection of our business model, and Bio-One’s unique ability to consistently deliver essential services with care and compassion.”

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc., which will be available on newsstands on August 20.

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”

About Bio-One Inc.

Bio-One Inc. is the first crime and trauma scene cleaning franchise, operating in over 39 states with 117 locations. Bio-One is committed to providing excellent service in recovery and suicide cleanup, homicide cleanup, hoarding situations, junk removal, deceased animal recovery, feces removal, pest and rodent droppings and much more. Each office is independently owned and operated by a member of the local community. For more information about becoming a Bio-One franchisee, visit bioonemodesto.com.

More about Inc. and the Inc. 5000

Methodology

Companies on the 2021 Inc. 5000 are ranked according to percentage revenue growth from 2017 to 2020. To qualify, companies must have been founded and generating revenue by March 31, 2017. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2020. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2017 is $100,000; the minimum for 2020 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to three decimal places. There was one tie on this year’s Inc. 5000.  Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at https://www.inc.com/inc5000.

About Inc. Media

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including web sites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Vision Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.

For more information on the Inc. 5000 Vision Conference, visit https://conference.inc.com/.

Bio-One Weekly Wrap-Up Summary of Biohazard Work

Bio-One answers the call to help our community and remediate a variety of scenes. From hoarding, crime scene cleaning, or simply giving back, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do.

Here is this week's Weekly Wrap-Up.

Arizona Law Enforcement Grant - Voting Ends August 15

Voting for the 2021 Bio-One AZ Law Enforcement Grant is almost over. Don't miss your chance to vote for an AZ law enforcement agency! First place receives a $5,000 grant from Bio-One and second place will receive a complimentary brats and burgers catered BBQ. 

Last year, congratulations went to the Snowflake Taylor Police Department. The $5,000 allowed them to purchase 15 fully stocked Modular Trauma & Bleeding First Aid Responder Kits, enough to equip every patrol vehicle! 

Thank you to the AZ Bio-One offices for making this possible!

National Law Enforcement Museum Post - 9/11 Exhibit

Bio-One, Inc. is a sponsor of the newest exhibit at the National Law Enforcement Museum, Post - 9/11: The Evolution of American Law Enforcement

As described on LawEnforcementMuseum.org:

Since 9/11 law enforcement has come together – in partnership with other agencies, the private sector, and the general public – to help make us all safer. In response to the threats raised by 9/11, law enforcement has seen changes in the areas of intelligence collection and analysis, interagency partnerships and information sharing, technology and innovation, training and preparation, and community engagement.

The National Law Enforcement Museum will present a new exhibition to mark the 20th anniversary of 9/11 and honor the officers who rose to the challenge that day. This will be the first exhibition to focus on the significant changes to U.S. law enforcement that occurred in the aftermath of the 9/11 attacks.

The exhibit opens August 27, 2021 and tickets are available for purchase

To learn more about the exhibit, register for the August 19 virtual conversation The Post-9/11 Story: Questions, Reflections, and a Museum Exhibit. This program will pull back the curtain on the behind-the-scenes conversations that go into crafting an exhibit about the 20th anniversary of the 9/11 attacks and life since. Learn more and register here! 

The Post-9/11 Story Sponsored by Bio-One

What to Ask Before Hiring a Crime Scene Cleaner

New blog post! Today, there are hundreds of companies that advertise crime and trauma scene cleaning, and a simple Google search may prove overwhelming when you're experiencing one of the most traumatic moments in your life.

To help, we've listed pre-qualifying questions to ask before choosing a crime and trauma scene company. Here's a link to our recent blog post! 


Bio-One What to Ask Before Hiring a Crime Scene Cleaner

The roots of crime- and trauma-scene cleaning companies can be traced to the 1990s, and at that time only a dozen or so companies existed. The industry was widely unregulated and awareness of contamination risks were relatively non-existant.

"I was young and dumb and saw something you only see in movies, so I quickly shut the door, took a deep breath, sat on the couch with the widow and told everyone else to get her out of here and take her to lunch, and we’ll clean this up for her," said Nick-Anthony Zamucen, Founder of Bio-One Inc. "We were just trying to help a lady in her greatest time of need, and that’s for me how I got into the crime scene and cleaning business."  Read Nick's story in Franchise Times

Today, there are hundreds of companies that advertise crime and trauma scene cleaning, and a simple Google search may prove overwhelming when you're experiencing one of the most traumatic moments in your life. To help, we've listed pre-qualifying questions to ask before choosing a crime and trauma scene company. 

Questions to Ask Before Hiring a Crime and Trauma Scene Cleaner

There are a number of key questions to ask crime and trauma scene cleaning technicians or business owners to properly root out which one is best for your goals and circumstances. 

  • Are you local? When there's a blood spill, response time is key to prevent biohazards from spreading and to ensure quick remediation. Several businesses may pay for online advertising in your city, but their technicians could be 3 or more hours away. Furthermore, avoid calling toll free numbers. "These numbers often lead to call centers. We're local. They're not," said Ginger Akemon, owner of Bio-One in Jacksonville, FL
  • Is your business certified and insured? Professional crime and trauma scene cleaning companies should have bloodborne pathogen certifications, they should follow OSHA personal protective equipment (PPE) guidelines and remediation processes, and they should have insurance for their business. 
  • What is your process for disposing biohazardous waste? Once the remediation is complete, the accumulated waste will need to be disposed in accordance to local state guidelines. Make sure the business owner or technician is aware of these guidelines and has an appropriate plan for disposal.  
  • What happens to valuable or personal items that are impacted? At Bio-One, we are trained to be mindful of valuable and perceived valuable items, such as pictures, wallets, or a baseball card collection. Professional crime and trauma scene cleaners should ask if there are valuable items to keep an eye out for, and they will keep the family informed if these items are found. 
  • How will you charge for your services? In most cases, home insurance will cover the cost of biohazard remediation - less your deductible. Ask if they can open a claim on your behalf, taking this burden off your shoulders. If you don't have homeowners insurance, it's OK to ask for a free estimate so you can compare costs between other local companies. 
  • Will you be discrete during and after the job? Michele Amoranto, Bio-One owner in Oceanside, CA, always assures her clients that discretion is top of mind while her team is onsite. Bio-One vehicles are unmarked and technicians will designate work areas to don and doff PPE out of view from neighbors. 
  • Do you have a list of resources that can help after the cleanup? You may need flooring replaced or fresh drywall installed, which will also be covered under your home insurance claim, and a recommendation could help speed up the reconstruction process. Additionally, many crime and trauma scene cleaners have connections with local counselors and victim's advocates. In west Texas, Bio-One owner, Garrett Spooner, always offers a list of free mental health resources and states that, "Being volunteers of our local Crisis Intervention Unit, we consider our job incomplete without making sure our clients' mental health, grief process, and other issues our clients may have, are addressed."

Last but certainly most important, make sure the business you speak with shows care and compassion for your situation. They should want to do everything possible to support you and your loved ones.

If you are searching for a crime and trauma scene cleaner, Bio-One is here for you. All of our offices adhere to our business motto Help First, Business Second and are available 24/7. Click here to search for a Bio-One team near you.